Small Business

Enterprise-Level IT, Built for Small Business Budgets

You shouldn’t need a full internal IT department to get reliable, secure technology.
Reliable IT can be simple, affordable, and built around how your business runs, so your costs stay under control, and your systems work smoothly as you grow.

Better IT Starts Here

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“The team is lovely to work with. They're understanding and willing to "choose your own adventure" with us. They're not rigid; they're flexible, which makes working with them much easier than with a large-scale corporate company, which tends to have less flexibility.”

—Director of Operations
Design Company

Grow Your Business Without IT Getting in the Way

Like many small and mid-sized businesses, your IT right now probably feels like a constant distraction. Even minor issues cost you and your team time, disrupt your customer service, and introduce risk you don’t have the bandwidth to manage.

You don't necessarily want more tools: you're looking for fewer problems, clearer costs and systems that support your growth without overcomplicating your day.

That's achievable when you offload your technology to the right managed IT service partner.

Worried about paying for IT you don’t actually need?

No need to deal with long contracts or oversized solutions. A great partnership will fit your needs today, and adjust when things change.

Get IT support that matches your size and budget
Outsource and benefit from dependable day-to-day support, monitoring, and maintenance without building an internal team. You'll receive exactly what you need, not expensive complexity you’ll never touch.

Managed IT That Fits Your Business

Concerned that one outage or security issue could hit revenue?

You know how quickly a system failure or data loss can derail your day. With the right safeguards, you can stop those disruptions before your customers even sense a ripple.

Build security and reliability into everyday operations
With proactive monitoring, solid backups, and layered cybersecurity, you stay ahead of downtime and data threats. You get peace of mind knowing experts are handling any issues before they turn into costly interruptions.

Protect Your Business from Costly IT Disruptions

Not sure your IT can keep up as your business grows?

Your business can outgrow its systems faster than you think. Instead of ripping everything out at once, managed IT helps you expand smoothly

Use cloud solutions that scale at your pace
Rely on secure, efficient cloud services as you grow, and add users, storage, and tools without forced upgrades or long-term commitments. Your IT will expand with your business, never holding it back.

Use IT That Grows With You

How Affordable, Reliable IT Support Transformed a Growing NYC Retailer

When a busy carpet retailer in New York City struggled with slow computers, recurring network issues, and constant software glitches, they knew it was time for dependable IT support. That’s when they turned to Bit by Bit.

Discover Their IT Turnaround

“They’re very easy to work with, making potentially daunting problems less intimidating. Bit by Bit walks us through every issue and keeps everything running smoothly.”

—Owner
Luxury Carpet Retailer

Get Clear on Whether Managed IT Is Right for You

Have questions about outsourcing your IT? Start here. These FAQs break down what managed IT support actually does for your business, so you can decide with confidence.

What’s actually included in managed IT services for a small business?

You'll receive IT support that covers the day-to-day work that keeps your systems running reliably: from 24/7 help desk support, proactive monitoring, patching and backups to security oversight and vendor coordination. Instead of reacting when something breaks, you'll have experts on hand to identify and handle issues are early. You also get guidance on improving systems over time, not just fixing problems as they come up.

Can I get managed IT if we only have 15–50 employees?

Yes, in fact, that’s often when it helps most. Smaller teams usually don’t have the time or expertise to manage IT on top of their regular roles. With outsourced IT, your small business can access seasoned professionals and top‑tier technology support at an affordabe rate. You'll be able to depend on a reliable infrastructure to support your-day-to-say operations, without dealing with the details in-house.

How does pricing work, and will costs stay predictable?

We provide our services at a fixed monthly rate based on your environment and needs. That means you won't have to deal with surprise invoices when something goes wrong. As your business grows or changes, you can adjust your services so you’re not paying for more than you need. Or if you find you need extra support, particuarly when it comes to cybersecurity, we have add-on and enhanced packages you can choose from. But most importantly, it's always what you expect.

Do larger businesses get priority support because they have bigger contracts?

What happens when something breaks after hours or on a weekend?

How can you protect us from cyber threats?

Small business cybersecurity is built into our managed IT services, and our experts apply a security-first mindset to everything we do. Your protection will include measures like endpoint protection, firewall management, backups, patching, MFA, and security awareness training. Working together holistically, your solutions will reduce your risk without overwhelming your team with tools or technical work.