An environmental services firm in New York handles non-hazardous waste disposal, barge cleaning, and other environmental services along the New York waterfront. Their work depends on safe data practices, steady system performance, and fast communication across teams. When outdated technology slowed operations and increased risk, they turned to Bit by Bit to modernize their systems and improve security across the entire company.
“Excellent communicators with a strong working knowledge of all systems. They explained every step clearly and delivered everything on time. We were happy across the board.”
— Environmental Services, Representative
The Challenge
Clean Water’s work involves strict environmental rules, sensitive data, and nonstop communication among field teams and office staff. But their systems were old and unreliable. Network issues slowed daily tasks, and their existing tools did not provide the level of protection they needed. As the business grew, the team needed safer data handling, greater uptime, and a modern cloud environment that would support operations long term.
The Turning Point
Clean Water was referred to Bit by Bit by a trusted partner. After the first meeting, the team saw how well Bit by Bit’s approach matched their needs. They wanted clear explanations, steady communication, and a vendor who would follow through on every step. Bit by Bit’s reputation for strong service, environmental awareness, and hands-on guidance made the choice straightforward.
The Transformation
Bit by Bit delivered a complete upgrade of Clean Water’s IT and security environment. The project included:
- Migrating the company’s cloud environment to Microsoft Azure
- Installing updated security hardware and software
- Improving network performance and stability
- Providing proactive monitoring to catch issues early
- Assigning a dedicated team to manage communication and support
The work was completed efficiently and on time, with no disruptions to daily operations.
The Results
Within a short period, Clean Water saw major improvements across the company.
- Systems became reliable and consistent, even during peak workloads
- Cloud migration improved uptime and made access faster for every department
- Security tools protected both company and client data
- Issues were resolved quickly, often before employees noticed them
- Staff praised the team for being professional and easy to work with
- Clean Water rated Bit by Bit a perfect 5.0 for quality, schedule, cost, and willingness to refer