A medical device company needed help organizing its growing cloud environment and supporting employees who rely on fast, accurate access to critical files. Their systems had become cluttered, hard to navigate, and difficult to manage. Bit by Bit stepped in to streamline OneDrive and SharePoint, support daily IT needs, and keep the company’s data protected.
“The company and its employees are very down to earth and helpful. It is easy to get the help we need in the event of an IT issue.”
— Marketing Director, Medical Device Company
The Challenge
The company develops and manufactures intravenous and infusion products for use in hospitals, clinics, and home care. As they expanded, their cloud storage became disorganized and difficult for staff to use. They needed help cleaning up OneDrive and SharePoint, improving security, and managing licenses while also receiving dependable day to day IT support.
The Turning Point
The team found Bit by Bit through an online search. They chose them for their high ratings, strong value for cost, and aligned company values. From the first conversations, Bit by Bit made the process easy and provided clear expectations.
The Transformation
Bit by Bit built a structured, reliable cloud and support system for the organization.
- OneDrive and SharePoint Organization: Cleaned up and restructured folders for simple navigation.
- Backup Configuration: Set up secure backups to protect sensitive company files.
- Microsoft License Management: Centralized licenses to keep systems compliant and efficient.
- On-Demand IT Support: Provided timely virtual support whenever issues came up.
- Seamless Transition: Helped the team separate from their previous provider with no data loss.
The Results
The company now has a more organized, secure, and dependable cloud environment.
- Clean File Management: OneDrive and SharePoint are easier to navigate.
- Reliable Backups: All files are safely stored and recoverable.
- Fast Support: Requests are answered quickly through virtual meetings.
- Strong Communication: All items were delivered on time and met expectations.
- Perfect Client Rating: 5.0 across quality, schedule, cost, and willingness to refer.